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United States Government Accountability Office: 
GAO: 

Testimony: 

Before the Subcommittee on Regulatory Affairs, Stimulus Oversight and 
Government Spending, Committee on Oversight and Government Reform, 
House of Representatives: 

For Release on Delivery: 
Expected at 2:00 p.m. EDT: 
Wednesday, June 1, 2011: 

Opportunities to Reduce Potential Duplication in Government Programs 
Save Tax Dollars and Enhance Revenue: 

Statement of Patricia A. Dalton: 
Chief Operating Officer: 

GAO-11-714T: 

Mr. Chairman, Ranking Member Kucinich, and Members of the
Subcommittee: 

We appreciate the opportunity to discuss our first annual report to 
Congress responding to the statutory requirement that GAO identify 
federal programs, agencies, offices, and initiatives-—either within 
departments or governmentwide—that have duplicative goals or 
activities.[Footnote 1] This work can help inform government 
policymakers as they address the rapidly building fiscal pressures 
facing our national government. Our simulations of the federal 
government's fiscal outlook show continually increasing levels of debt 
that are unsustainable over time, absent changes in the federal 
government's current fiscal policies.[Footnote 2] Since the end of the 
recent recession, the gross domestic product has grown slowly, and 
unemployment has remained at a high level. While the economy is still 
recovering and in need of careful attention, widespread agreement 
exists on the need to look not only at the near term but also at steps 
that begin to change the long-term fiscal path as soon as possible 
without slowing the recovery. With the passage of time, the window to 
address the fiscal challenge narrows and the magnitude of the required 
changes grows. 

My testimony today is based on our March 2011 report, which provided 
an overview of federal programs or functional areas where unnecessary 
duplication, overlap, or fragmentation exists and where there are 
other opportunities for potential cost savings or enhanced revenues. 
[Footnote 3] In that report, we identified 81 areas for consideration-
34 areas of potential duplication, overlap, or fragmentation (see app. 
I of this statement) and 47 additional areas describing other 
opportunities for agencies or Congress to consider taking action that 
could either reduce the cost of government operations or enhance 
revenue collections for the Treasury (see app. II of this statement). 
The 81 areas we identified span a range of federal government missions 
such as agriculture, defense, economic development, energy, general 
government, health, homeland security, international affairs, and 
social services. Within and across these missions, the report touches 
on hundreds of federal programs, affecting virtually all major federal 
departments and agencies. My testimony today highlights some key 
examples of overlap and duplication from our March report on the 
federal government's management of programs providing services in the 
areas of (1) domestic food assistance, (2) employment and training, 
(3) homelessness, and (4) transportation for disadvantaged 
populations. For each area, this statement will discuss some of the 
challenges related to overlap and duplication, as well as examples of 
how better information about each program could help policymakers in 
determining how to address this overlap and duplication. 

The issues raised in the report were drawn from our prior and ongoing 
work. This statement is based substantially upon our March report, 
[Footnote 4] which was conducted in accordance with generally accepted 
government auditing standards or with GAO's quality assurance 
framework, as appropriate. 

Overlap and fragmentation among government programs or activities can 
be harbingers of unnecessary duplication. Reducing or eliminating 
duplication, overlap, or fragmentation could potentially save billions 
of tax dollars annually and help agencies provide more efficient and 
effective services. These actions, however, will require some 
difficult decisions and sustained attention by the Administration and 
Congress. Many of the issues we identified concern activities that are 
contained within single departments or agencies. In those cases, 
agency officials can generally achieve cost savings or other benefits 
by implementing existing GAO recommendations or by undertaking new 
actions suggested in our March report. However, a number of issues we 
have identified span multiple organizations and therefore may require 
higher-level attention by the executive branch, enhanced congressional 
oversight, or legislative action. Appendix III contains a list of 
selected federal programs in the subject areas discussed in this 
statement. 

Actions Needed to Reduce Administrative Overlap among Domestic Food 
Assistance Programs: 

The federal government spent more than $90 billion on domestic food 
and nutrition assistance programs in fiscal year 2010. This assistance 
is provided through a decentralized system of primarily 18 different 
federal	programs that help ensure that millions of low-income 
individuals have consistent, dependable access to enough food for an 
active, healthy life. The Departments of Agriculture (USDA), Health 
and Human Services (BHS), and Homeland Security as well as multiple 
state and local government and nonprofit organizations work together 
to administer a	complex network of programs and providers, ranging 
from agricultural commodities to prepared meals to vouchers or other 
targeted benefits used in commercial food retail locations. However, 
some of these programs provide comparable benefits to similar or 
overlapping populations. For example, individuals eligible for 
groceries through USDA's Commodity Supplemental Food Program are also 
generally eligible for groceries through USDA's Emergency Food 
Assistance Program and for targeted benefits that are redeemed in 
authorized stores through the largest program, the Supplemental 
Nutrition Assistance Program (formerly known as the Food Stamp 
Program), which is also administered by USDA. 

The availability of multiple programs with similar benefits helps 
ensure that those in need have access to nutritious food, but can also 
increase administrative costs, which account for approximately a tenth 
to more than a quarter of total costs among the largest of these 
programs. Administrative inefficiencies can also result from program 
rules related to determining eligibility, which often require the 
collection of similar information by multiple entities. For example, 
six USDA programs-—the National School Lunch Program, the School 
Breakfast Program, the Fresh Fruit and Vegetable Program, the Summer 
Food Service Program, the Special Milk Program, and the Child and 
Adult Care Food Program-—all provide food to eligible children in 
settings outside the home, such as at school, day care, or summer day 
camps. 

Most of the 18 programs have specific and often complex legal 
requirements and administrative procedures that federal, state, and 
local organizations follow to help manage each program's resources. 
According to previous GAO work and state and local officials, rules 
that govern these and other nutrition assistance programs often 
require applicants who seek assistance from multiple programs to 
submit separate applications for each program and provide similar 
information verifying, for example, household income. This can create 
unnecessary work for both providers and applicants and may result in 
the use of more administrative resources than needed. 

One of the possible methods for reducing program overlap and 
inefficiencies would entail USDA broadening its efforts to simplify, 
streamline, or better align eligibility procedures and criteria across 
programs to the extent that it is permitted by law. USDA recently 
stated that on an ongoing basis, the agency will continue efforts to 
promote policy and operational changes that streamline the application 
and certification process; enforce rules that prevent simultaneous 
participation in programs with similar benefits or target audiences; 
and review and monitor program operations to minimize waste and error. 
While options such as consolidating or eliminating overlapping 
programs also have the potential to reduce administrative costs, they 
may not reduce spending on benefits unless fewer individuals are 
served as a result. 

In addition to challenges resulting from overlap, not enough is known 
about the effectiveness of many of the domestic food assistance 
programs. USDA tracks performance measures related to its food 
assistance programs such as the number of people served by a program. 
However, these performance measures are insufficient for determining a 
program's effectiveness. Additional research that GAO consulted 
suggests that participation in 7 USDA programs—including the Special 
Supplemental Nutrition Program for Women, Infants, and Children (WIC), 
the National School Lunch Program, the School Breakfast Program, and the
Supplemental Nutrition Assistance Program—is associated with positive 
health and nutrition outcomes consistent with programs' goals, such as 
raising the level of nutrition among low-income households, 
safeguarding the health and well-being of the nation's children, and 
strengthening the agricultural economy. Yet little is known about the 
effectiveness of the remaining 11 programs because they have not been 
well studied. GAO has suggested that USDA consider which of the lesser-
studied programs need further research, and USDA agreed to consider 
the value of examining potential inefficiencies and overlap among 
smaller programs. 

Information on	Colocation, Administrative Consolidation, and 
Performance Could Improve Efficiency of Federal Employment and 
Training Programs: 

Federally funded employment and training programs play an important 
role in helping job seekers obtain employment. In fiscal year 2009, 47 
programs spent about $18 billion to provide services, such as job 
search	and job counseling, to program participants. Most of these 
programs are administered by the Departments of Labor, Education, and 
BHS. However, 44 of the 47 federal employment and training programs 
GAO identified, including those with broader missions such as 
multipurpose block grants, overlap with at least one other program in 
that they provide at least one	similar service to a similar 
population. Some of these overlapping	programs serve multiple 
population groups. Others target specific populations, most commonly 
Native Americans, veterans, and youth. In some cases, these programs 
may have meaningful differences in their eligibility criteria or 
objectives, or they may provide similar types of services in different 
ways. 

GAO examined potential duplication among three selected large programs 
that provide employment and training services—the Temporary Assistance 
for Needy Families, Employment Service, and Workforce Investment Act
Adult programs.[Footnote 5] These programs maintain parallel 
administrative structures to provide some of the same services, such 
as job search assistance to low-income individuals (see fig. 1). At 
the state level, the state human services or welfare agency typically 
administers Temporary Assistance for Needy Families, while the state 
workforce agency administers Employment Service and Workforce 
Investment Act Adult programs through one-stop centers. In one-stop 
centers, Employment Service staff provide job search and other 
services to Employment Service customers, while Workforce Investment 
Act staff provide job search and other services to Workforce 
Investment Act Adult customers. Agency officials acknowledged that 
greater efficiencies could be achieved in delivering services through 
these programs, but said various factors could warrant having multiple 
entities provide the same services, including the number of clients 
that any one-stop center can serve and one-stop centers' proximity to 
clients, particularly in rural areas. 

Figure 1. Employment and Training Services Provided by the Temporary 
Assistance for Needy Families, Employment Service Fiscal Year 2009: 

[Refer to PDF for image: illustrated table] 

Program name: Employment Service/Wagner-Peyser Funded Activities (DOL)
Employment counseling and assessment: Secondary service; 
General Equivalency Diploma assistance: [Empty]; 
Development of job opportunities: Primary service; 
Job readiness skills training: Primary service; 
Job referrals: Primary service; 
Job retention training: [Empty]; 
Job search or job placement activities: Primary service; 
Occupational or vocational training: [Empty]; 
On-the-job training: [Empty]; 
Remedial academic, English language skills, or basic adult literacy: 
[Empty]; 
Work experience: [Empty]; 
Other: Primary service[A]. 

Program name: Temporary Assistance for Needy Families (HHS)
Employment counseling and assessment: Secondary service; 
General Equivalency Diploma assistance: Secondary service; 
Development of job opportunities: Primary service; 
Job readiness skills training: Secondary service; 
Job referrals: Secondary service; 
Job retention training: [Empty]; 
Job search or job placement activities:Secondary service; 
Occupational or vocational training:Secondary service; 
On-the-job training: Secondary service; 
Remedial academic, English language skills, or basic adult literacy: 
Secondary service; 
Work experience: Secondary service; 
Other: Primary service[B]; 

Program name: WIA Adult Program (DOL)
Employment counseling and assessment: Primary service; 
General Equivalency Diploma assistance: Primary service; 
Development of job opportunities: Primary service; 
Job readiness skills training: Primary service; 
Job referrals: Primary service; 
Job retention training: Secondary service; 
Job search or job placement activities: Primary service; 
Occupational or vocational training: Primary service; 
On-the-job training: Primary service; 
Remedial academic, English language skills, or basic adult literacy: 
Secondary service; 
Work experience: Primary service; 
Other: [Empty]. 

Source: GAO survey of agency officials. 

[End of figure] 

Colocating services and consolidating administrative structures may	
increase efficiencies and reduce costs, but implementation can be	
challenging. Some states have colocated Temporary Assistance for Needy	
Families employment and training services in one-stop centers where	
Employment Service and Workforce Investment Act Adult services are	
provided. Three states—Florida, Texas, and Utah—have gone a step 
further by consolidating the agencies that administer these programs, 
and state officials said this has reduced costs and improved services, 
but they could not provide a dollar figure for cost savings. States 
and localities may face challenges to colocating services, such as 
limited office space. In addition, consolidating administrative 
structures may be time consuming and any cost savings may not be 
immediately realized. An obstacle to further progress in achieving 
greater administrative efficiencies across federal employment and 
training programs is that limited information is available about the 
strategies and results of such initiatives. In addition, little is 
known about the incentives that states and localities have to				
undertake such initiatives and whether additional incentives are 
needed.	 

To facilitate further progress by states and localities in increasing	
administrative efficiencies in employment and training programs, GAO 
recommended in 2011 that the Secretaries of Labor and HHS work	
together to develop and disseminate information that could inform such 
efforts. This should include information about state initiatives to 
consolidate program administrative structures and state and local 
efforts to colocate new partners, such as Temporary Assistance for Needy
Families, at one-stop centers. Information on these topics could 
address challenges faced, strategies employed, results achieved, and 
remaining issues. As part of this effort, Labor and BHS should examine 
the incentives for states and localities to undertake such 
initiatives, and, as warranted, identify options for increasing such 
incentives. Labor and BHS agreed they should develop and disseminate 
this information. BHS noted that it lacks legal authority to mandate 
increased Temporary Assistance for Needy Families - Workforce 
Investment Act coordination or create incentives for such efforts. In 
terms of achieving efficiencies through program consolidation, the 
Administration's budget request for fiscal year 2012 proposes 
consolidating nine programs into three as part of its proposed changes 
to the Workforce Investment Act.[Footnote 6] The Administration also 
proposed consolidating Education's Career and Technical Education -
Basic Grants to States and Tech Prep Education programs, at the same 
time reducing program funding. In addition, to improve coordination 
among similar programs, the budget proposal would transfer the Senior
Community Service Employment Program from Labor to BHS. 

Consolidating or colocating employment and training programs is 
further complicated by the lack of comprehensive information on the 
results of these programs. For example, nearly all 47 programs GAO 
identified track multiple outcomes measures, but only 5 programs have 
completed an impact study since 2004 to assess whether outcomes 
resulted from the program and not some other cause. Based on our 
survey of agency officials, we determined that only 5 of the 47 
programs have had impact studies that assess whether the program is 
responsible for improved employment outcomes. The five impact studies 
generally found that the effects of participation were not consistent 
across programs, with only some demonstrating positive impacts that 
tended to be small, inconclusive, or restricted to short-term impacts. 
Officials from the remaining 42 programs cited other types of studies 
or no studies at all. And among the three programs GAO reviewed for 
potential duplication—-the Temporary Assistance for Needy Families, 
Employment Service, and Workforce Investment Act Adult—-the extent to 
which individuals receive the same services from these programs is 
unknown due to limited data. 

Better Coordination of Federal Homelessness Programs May Minimize 
Overlap and Fragmentation As Well As Improve Usefulness of Program 
Data Collected: 

Several federal agencies provide a range of programs that offer not 
only housing assistance but also supportive services to those 
experiencing homelessness and to those at risk of becoming homeless, 
yet coordination of these programs varies by program and agency. We 
previously reported that in 2009, federal agencies spent about $2.9 
billion on over 20 programs targeted to address the various needs of 
persons experiencing homelessness. A number of federal programs are 
specifically targeted to address issues related to homelessness while 
other mainstream programs that are generally designed to help low-
income individuals by providing	housing assistance and services such 
as health care, job training, and food assistance may also serve those 
experiencing homelessness or at risk of	becoming homeless. 
	
We found the potential for overlap because in some cases, different	
agencies may be offering similar types of services to similar 
populations. For example, we reported in July 2010 that at least seven 
federal agencies administered programs that provide some type of 
shelter or housing assistance to persons experiencing homelessness. 
[Footnote 7] Similarly, five agencies administered programs that 
deliver food and nutrition services, and four agencies administered 
programs that provide health services including mental health services 
and substance abuse treatment. In addition to similar services, this 
range of programs has resulted in a fragmented service system. 

Overlap and fragmentation in some of these programs may be due in part 
to their legislative creation as separate programs under the 
jurisdiction of several agencies.[Footnote 8] Moreover, additional 
programs have since developed incrementally over time to address the 
specific needs of certain segments of the population. Nevertheless, 
this fragmentation can create difficulties for people in accessing 
services as well as administrative burdens for providers who must 
navigate various application requirements, selection criteria, and 
reporting requirements. For example, as we reported in July
2010, providers in rural areas told us they have limited resources and 
therefore must apply to and assemble multiple funding sources from 
both state and federal programs. As a result, the time consumed in 
grant writing and meeting the various compliance and review 
requirements set by statute represented an administrative and workload 
burden, according to these providers. 

Coordination of targeted homelessness programs with other mainstream 
programs that support individuals or families experiencing 
homelessness includes agencies working together on program guidance 
and prevention strategies. In July 2010, GAO reported that agencies 
had taken some steps toward improved coordination. For instance, the 
U.S. Interagency Council on Homelessness (USICH) has provided a 
renewed focus on such coordination and has developed a strategic plan 
for federal agencies to end homelessness.[Footnote 9] However, the 
lack of federal coordination was still viewed by some local service 
providers as an important barrier to the effective delivery of 
services to those experiencing homelessness. Without more formal 
coordination of federal programs to specifically include the linking 
of supportive services and housing, federal efforts to address 
homelessness may remain fragmented and not be as effective as they 
could be. In June 2010, GAO recommended that the Departments of 
Education, BHS, and Housing and Urban Development develop a common 
vocabulary to facilitate federal efforts to determine the extent and 
nature of homelessness and develop effective programs to address 
homelessness. We also recommended in July 2010 that BHS and Housing 
and Urban Development consider more formally linking their housing and 
supportive services programs. 

Fragmentation of programs across federal agencies has also resulted in 
differing methods for collecting data on those experiencing 
homelessness. In part because of the lack of comprehensive data 
collection requirements, the data have limited usefulness. Complete 
and accurate data are essential for understanding and meeting the 
needs of those who are experiencing homelessness and preventing 
homelessness from occurring. USICH has made the development of a 
common data standard for federal homelessness programs a priority. 
USICH recognizes that collection, analysis, and reporting of quality, 
timely data on homelessness are essential for targeting interventions, 
tracking results, strategic planning, and resource allocation. 
Currently each federal program noted above generally has distinct and 
different data requirements. USICH acknowledges that a common data 
standard and uniform performance measures across all federal programs 
that are targeted at homelessness would facilitate greater 
understanding and simplify local data management. USICH 
representatives noted that agencies are taking steps to improve and 
coordinate data collection and reporting, specifically citing the 
December 2010 announcement by the Department of Veterans Affairs of 
its plan to utilize the Homeless Information Management System over 
the next 12 months.[Footnote 10] 

Greater Coordination	Needed to Minimize Fragmentation, Enhance 
Services, and Improve Information about	Federal Programs for	
Transportation-Disadvantaged Persons: 

Federal agencies fund transportation services to millions of Americans 
who are unable to provide their own transportation—frequently because 	
they are elderly, have disabilities, or have low incomes—through 
programs that provide similar services to similar client groups. The 
variety of federal programs providing funding for transportation 
services to the	transportation disadvantaged has resulted in 
fragmented services that can be difficult for clients to navigate and 
narrowly focused programs that may result in service gaps. GAO 
previously identified 80 existing federal programs across eight 
departments that provided funding for transportation services for the 
transportation disadvantaged in fiscal year 2010 (see appendix III). 
These programs may provide funding to service providers for bus 
tokens, transit passes, taxi vouchers, or mileage reimbursement, for 
example, to transportation-disadvantaged persons for trips to access 
government services (such as job-training programs), the grocery 
store, medical appointments, or for other purposes. For example, the 
Departments of Agriculture and Labor both provide funding for programs 
that could provide bus fare for low-income youths seeking employment 
or job training. Further, these services can be costly because of 
inconsistent, duplicative, and often restrictive program rules and 
regulations. For example, GAO has previously reported that a 
transportation provider in one state explained that complicated fee 
structures or paperwork requirements for services funded under 
different programs may result in overlapping service such as two 
vehicles on the same route at the same time. 

The Interagency Transportation Coordinating Council on Access and
Mobility, a federal entity charged with promoting interagency 
coordination, has taken steps to encourage and facilitate coordination 
across agencies, but action by federal departments will be necessary 
to better coordinate and eliminate duplication and fragmentation. The
Coordinating Council's "United We Ride" initiative and the Federal 
Transit Administration (FTA) have also encouraged state and local 
coordination. However, there has been limited interagency coordination 
and direction at the federal level. Additionally, while certain FTA 
transit programs require that projects selected for grant funding be 
derived from locally developed, coordinated public transit, human 
service transportation plans, participation by non-FTA grantees-—which 
is optional-—has varied, limiting these efforts.[Footnote 11] 

As GAO and others have reported, improved coordination could not only 
help to reduce duplication and fragmentation at the federal level, but 
could also lead to economic benefits, such as funding flexibility, 
reduced costs or greater efficiency, and increased productivity, as 
well as improved customer service and enhanced mobility. A 2009 report 
by the National Resource Center for Human Service Transportation 
Coordination found that three federal departments providing 
transportation services—-the Departments of Health and Human Services, 
Labor, and Education—-had yet to coordinate their planning with the 
Department of Transportation (DOT).[Footnote 12] 

To reduce fragmentation and to realize these benefits, federal 
agencies on the Coordinating Council should identify and assess their 
transportation programs and related expenditures and work with other 
departments to identify potential opportunities for additional 
coordination. For example, neither the Coordinating Council nor most 
federal departments have an inventory of existing programs providing 
transportation services or their expenditures and they lack the 
information to identify opportunities to improve the efficiency and 
service of their programs through coordination. The Coordinating 
Council should develop the means for collecting and sharing this 
information. In 2003, GAO discussed three potential options to 
overcome obstacles to the coordination of transportation for the 
transportation disadvantaged, two of which would require substantial 
statutory or regulatory changes and include potential costs: making 
federal program standards more uniform or creating some type of 
requirement or financial incentive for coordination.[Footnote 13] We 
recommended expanding the Coordinating Council and better 
disseminating guidance. Subsequently, the Coordinating Council was 
expanded and several coordination initiatives were launched, and 
progress has been made in coordination efforts, particularly at the 
state and local levels. Furthermore, we reported in March 2011 that, 
to assure that coordination benefits are realized, Congress may want 
to consider requiring key programs to participate in coordinated 
planning.[Footnote 14] The Administration, DOT, transportation 
interest groups, and legislators have issued proposals to revise DOT 
programs in the next surface transportation reauthorization.
For example, the President's Budget Request for Fiscal Year 2012 
proposes combining three FTA programs that provide services to 
transportation-disadvantaged populations—the Job Access and Reverse
Commute program, the New Freedom program, and the Elderly
Individuals and Individuals with Disabilities Program. 

In conclusion, as I have outlined in my testimony, opportunities exist 
to streamline and more efficiently carry out programs in the areas of 
domestic food assistance, employment and training, homelessness, and 
transportation for disadvantaged populations. Specifically, addressing 
duplication, overlap, and fragmentation in these areas could help to 
minimize the administrative burdens faced by those entities—including 
states and localities as well as nonprofits—that are delivering these 
programs' services. Such administrative burdens range from eligibility 
requirements and the application process to costs associated with 
carrying out the program and reporting requirements. Improving 
consistency among these various requirements and processes as well as 
considering how multiple agencies could better coordinate their 
delivery of programs could result in benefits both for those providing 
and those receiving the services. We have previously reported on the 
challenges federal grantees face in navigating differences among 
programs across agencies.[Footnote 15] Additionally, reducing 
duplication might also help improve agencies' ability to track and 
monitor their programs which, as described earlier, is needed to 
better assess coordination as well as performance. As we are 
completing our governmentwide examination on this topic, we will 
continue to look closely at these specific administrative burden and 
assessment issues. 

As the nation rises to meet the current fiscal challenges, we will 
continue to assist Congress and federal agencies in identifying 
actions needed to reduce duplication, overlap, and fragmentation; 
achieve cost savings; and enhance revenues. As part of current 
planning for our future annual reports, we are continuing to look at 
additional federal programs and activities to identify further 
instances of duplication, overlap, and fragmentation as well as other 
opportunities to reduce the cost of government operations and increase 
revenues to the government. We will be using an approach to ensure 
governmentwide coverage through our efforts by the time we issue our 
third report in fiscal year 2013. We plan to expand our work to more 
comprehensively examine areas where a mix of federal approaches is 
used, such as tax expenditures, direct spending, and federal loan 
programs. Likewise, we will continue to monitor developments in the 
areas we have already identified. Issues of duplication, overlap, and 
fragmentation will also be addressed in our routine audit work during 
the year as appropriate and summarized in our annual reports. 

Careful, thoughtful actions will be needed to address many of the 
issues discussed in our March report, particularly those involving 
potential duplication, overlap, and fragmentation among federal 
programs and activities. These are difficult issues to address because 
they may require agencies and Congress to re-examine within and across 
various mission areas the fundamental structure, operation, funding, 
and performance of a number of long-standing federal programs or 
activities with entrenched constituencies. Continued oversight by the 
Office of Management and Budget and Congress will be critical to 
ensuring that unnecessary duplication, overlap, and fragmentation are 
addressed. 

Thank you, Mr. Chairman, Ranking Member Kucinich, and Members of the
Subcommittee. This concludes my prepared statement. I would be pleased
to answer any questions you may have. 

For further information on this testimony or our March report, please 
contact Janet St. Laurent, Managing Director, Defense Capabilities and
Management, who may be reached at (202) 512-4300, or 
StLaurentJ@gao.gov; and Katherine Siggerud, Managing Director, Physical
Infrastructure, who may be reached at (202) 512-2834, or
SiggerudK@gao.gov. Specific questions about domestic food assistance 
as well as employment and training issues may be directed to Barbara
Bovbjerg, Managing Director, Education, Workforce, and Income 
Security, who may be reached at (202) 512-7215, or BovbjergB@gao.gov. 
Specific questions about homelessness issues may be directed to Orice 
Williams Brown, Managing Director, Financial Markets and Community 
Investment, who may be reached at (202) 512-5837, or 
WilliamsO@gao.gov. Specific questions about transportation-
disadvantaged issues may be directed to
Katherine Siggerud. Contact points for our Congressional Relations and
Public Affairs offices may be found on the last page of this statement. 

[End of section] 

Appendix I: Duplication, Overlap, or Fragmentation Areas Identified: 

Mission: Agriculture: 

Areas identified: 1. Fragmented food safety 
system has caused inconsistent oversight, ineffective coordination, and 
inefficient use of resources; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: The Department of Agriculture's (USDA) Food 
Safety and Inspection Service and the Food and Drug Administration are 
the primary food safety agencies, but 15 agencies are involved in some 
way. 

Mission: Defense: 

Areas identified: 2. Realigning DOD's military medical command 
structures and consolidating common functions could increase 
efficiency and result in projected savings ranging from $281 million 
to $460 million annually; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Department of Defense (DOD), including the 
Office of the Assistant Secretary for Health Affairs, the Army, the 
Navy, and the Air Force. 

Areas identified: 3. Opportunities exist for consolidation and 
increased efficiencies to maximize response to warfighter urgent needs; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: At least 31 entities within DOD. 

Areas identified: 4. Opportunities exist to avoid unnecessary 
redundancies and improve the coordination of counter-improvised 
explosive device efforts; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: The services and other components within DOD. 

Areas identified: 5. Opportunities exist to avoid unnecessary 
redundancies and maximize the efficient use of intelligence, 
surveillance, and reconnaissance capabilities; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Multiple intelligence organizations within 
DOD. 

Areas identified: 6. A departmentwide acquisition strategy could reduce 
DOD's risk of costly duplication in purchasing Tactical Wheeled 
Vehicles; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD, including Army and Marine Corps. 

Areas identified: 7. Improved joint oversight of DOD's prepositioning 
programs for equipment and supplies may reduce unnecessary duplication; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD including Air Force, Army, and Marine 
Corps. 

Areas identified: 8. DOD business systems modernization: 
opportunities exist for optimizing business operations and systems; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: About 2,300 investments across DOD. 

Mission: Economic development: 

Areas identified: 9. The efficiency and effectiveness of fragmented 
economic development programs are unclear; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA, Department of Commerce (Commerce), 
Housing and Urban Development (HUD), and the Small Business 
Administration (SBA); 80 programs involved. 

Areas identified: 10. The federal approach to surface transportation is 
fragmented, lacks clear goals, and is not accountable for results; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Five agencies within the Department of 
Transportation (DOT); over 100 programs involved. 

Areas identified: 11. Fragmented federal efforts to meet water needs in 
the U.S.-Mexico border region have resulted in an administrative 
burden, redundant activities, and an overall inefficient use of 
resources; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA, Commerce's Economic Development 
Administration, Environmental Protection Agency (EPA), Department of 
Health and Human Services' (HHS) Indian Health Service, Department of 
the Interior's (Interior) Bureau of Reclamation, HUD, and the U.S. 
Army Corps of Engineers. 

Mission: Energy: 

Areas identified: 12. Resolving conflicting requirements could more 
effectively achieve 
federal fleet energy goals; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: A number of agencies, including the 
Department of Energy (Energy) and the General Services Administration 
(GSA) play a role overseeing the governmentwide requirements. 

Areas identified: 13. Addressing duplicative federal efforts directed 
at increasing domestic ethanol production could reduce revenue losses 
by up to $5.7 billion annually; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: EPA and the Department of the Treasury. 

Mission: General government: 

Areas identified: 14. Enterprise architectures: key mechanisms for 
identifying potential overlap and duplication; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Areas identified: 15. Consolidating federal data centers provides 
opportunity to improve government efficiency and achieve significant 
cost savings; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Twenty-four federal agencies. 

Areas identified: 16. Collecting improved data on interagency 
contracting to 
minimize duplication could help the government leverage its vast buying 
power; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Areas identified: 17. Periodic reviews could help identify ineffective 
tax expenditures and redundancies in related tax and spending programs, 
potentially reducing revenue losses by billions of dollars; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Mission: Health: 

Areas identified: 18. Opportunities exist for DOD and VA to jointly 
modernize their electronic health record systems; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD and the Department of Veterans Affairs 
(VA). 

Areas identified: 19. VA and DOD need to control drug costs and 
increase joint contracting whenever it is cost-effective; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD and VA. 

Areas identified: 20. HHS needs an overall strategy to better 
integrate nationwide public health information systems; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Multiple agencies, led by HHS. 

Mission: Homeland security/Law enforcement: 

Areas identified: 21. Strategic oversight mechanisms could help 
integrate fragmented interagency efforts to defend against biological 
threats; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA, DOD, Department of Homeland Security 
(DHS), HHS, Interior, and others; more than two dozen presidentially 
appointed individuals with responsibility for biodefense. 

Areas identified: 22. DHS oversight could help eliminate potential 
duplicating efforts of interagency forums in securing the northern 
border; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DHS and other federal law enforcement 
partners. 

Areas identified: 23. The Department of Justice plans actions to 
reduce overlap in explosives investigations, but monitoring is needed 
to ensure successful implementation; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Department of Justice's Federal Bureau of 
Investigation and Bureau of Alcohol, Tobacco, Firearms and Explosives. 

Areas identified: 24. TSA's security assessments on commercial 
trucking companies overlap with those of another agency, but efforts 
are under way to address the overlap; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DHS's Transportation Security Administration 
(TSA) and DOT. 

Areas identified: 25. DHS could streamline mechanisms for sharing 
security-related information with public transit agencies to help 
address overlapping information; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Three information-sharing mechanisms funded 
by DHS and TSA. 

Areas identified: 26. FEMA needs to improve its oversight of grants 
and establish a framework for assessing capabilities to identify gaps 
and prioritize investments; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DHS's Federal Emergency Management Agency 
(FEMA); 17 programs 
involved. 

Mission: International affairs: 

Areas identified: 27. Lack of information sharing could create the 
potential for duplication of efforts between U.S. agencies involved in 
development efforts in Afghanistan; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Principally DOD and the U.S. Agency for 
International Development. 

Areas identified: 28. Despite restructuring, overlapping roles and 
functions still exist at State's Arms Control and Nonproliferation 
Bureaus; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Two bureaus within the Department of State. 

Mission: Social services: 

Areas identified: 29. Actions needed to reduce administrative overlap 
among domestic food assistance programs; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA, DHS, and HHS; 18 programs involved. 

Areas identified: 30. Better coordination of federal homelessness 
programs may minimize fragmentation and overlap; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Seven federal agencies, including Department 
of Education (Education), HHS, and HUD; over 20 programs involved. 

Areas identified: 31. Further steps needed to improve cost-
effectiveness and enhance services for transportation-disadvantaged 
persons; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA, DOT, Education, Interior, HHS, HUD, 
Department of Labor (Labor), and VA; 80 programs involved. 

Mission: Training, employment, and education: 

Areas identified: 32. Multiple employment and training programs: 
providing information on colocating services and consolidating 
administrative structures could promote efficiencies; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Education, HHS, and Labor, among others; 44 
programs involved. 

Areas identified: 33. Teacher quality: proliferation of programs 
complicates federal efforts to invest dollars effectively; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Ten agencies including DOD, Education, 
Energy, National Aeronautics and Space Administration, and the 
National Science Foundation; 82 programs involved. 

Areas identified: 34. Fragmentation of financial literacy efforts makes 
coordination essential; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: More than 20 different agencies; about 56 
programs involved. 

Source: GAO-11-318SP. 

[End of table] 

[End of section] 

Appendix II: Federal Agencies and Programs Where Cost-Saving or Revenue-
Enhancement Opportunities May Exist: 

Mission: Agriculture: 

Areas identified: 1. Reducing some farm program payments could 
result in savings from $800 million over 10 years to up to $5 billion 
annually; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: USDA. 

Mission: Defense: 

Areas identified: 2. DOD should assess costs and benefits of 
overseas military presence options before committing to costly 
personnel realignments and construction plans, thereby possibly saving 
billions of dollars; 
DOD. 

Areas identified: 3. Total compensation approach is needed to manage 
significant growth in military personnel costs; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD. 

Areas identified: 4. Employing best management practices could help DOD 
save money on its weapon systems acquisition programs; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD. 

Areas identified: 5. More efficient management could limit future 
costs of DOD's spare parts inventory; 
DOD, including the military services and Defense Logistics Agency. 

Areas identified: 6. More comprehensive and complete cost data can 
help DOD improve the cost-effectiveness of sustaining weapon systems; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD. 

Areas identified: 7. Improved corrosion prevention and control 
practices could help DOD avoid billions in unnecessary costs over time; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DOD's Office of Corrosion Policy and 
Oversight. 

Mission: Economic development: 

Areas identified: 8. Revising the essential air service program could 
improve efficiency and save over $20 million annually; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Department of Transportation. 

Areas identified: 9. Improved design and management of the universal 
service fund as it expands to support broadband could help avoid cost 
increases for consumers; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Federal Communications Commission; four 
programs involved. 

Areas identified: 10. The Corps of Engineers should provide Congress 
with project-level information on unobligated balances; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: U.S. Army Corps of Engineers. 

Mission: Energy: 

Areas identified: 11. Improved management of federal oil and gas 
resources could result in approximately $1.75 billion over 10 years; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Department of the Interior's Bureau of Land 
Management, Bureau of Ocean Energy Management, Regulation and 
Enforcement, and Office of Natural Resources Revenue. 

Mission: General government: 

Areas identified: 12. Efforts to address governmentwide improper 
payments could result in significant cost savings; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: About 20 federal agencies; over 70 programs 
involved. 

Areas identified: 13. Promoting competition for the over $500 billion 
in federal contracts can potentially save billions of dollars over 
time; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Areas identified: 14. Applying strategic sourcing best practices 
throughout the federal procurement system could save billions of 
dollars annually; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Areas identified: 15. Adherence to new guidance on award fee contracts 
could improve agencies' use of award fees and produce savings; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Several agencies, including DOD and the 
National Aeronautics and Space Administration. 

Areas identified: 16. Agencies could realize cost savings of at least 
$3 billion by continued disposal of unneeded federal real property; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide, including DOD, General 
Services Administration (GSA), and Department of Veterans Affairs. 

Areas identified: 17. Improved cost analyses used for making federal 
facility ownership and leasing decisions could save tens of millions 
of dollars; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Primarily GSA, the central leasing agent for 
most agencies. 

Areas identified: 18. The Office of Management and Budget's IT 
Dashboard reportedly has already resulted in $3 billion in savings and 
can further help identify opportunities to invest more efficiently in 
information technology; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Areas identified: 19. Increasing electronic filing of individual 
income tax returns could reduce IRS's processing costs and increase 
revenues by hundreds of millions of dollars; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Department of the Treasury's (Treasury) 
Internal Revenue Service (IRS). 

Areas identified: 20. Using return on investment information to better 
target IRS enforcement could reduce the tax gap; for example, a 1 
percent reduction would increase tax revenues by $3 billion; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 21. Better management of tax debt collection may 
resolve cases faster with lower IRS costs and increase debt collected; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 22. Broadening IRS’s authority to correct simple tax 
return errors could facilitate correct tax payments and help IRS
avoid costly, burdensome audits; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 23. Enhancing mortgage interest information 
reporting could improve tax compliance; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 24. More information on the types and uses of 
canceled debt could help IRS limit revenue losses on forgiven mortgage 
debt; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 25. Better information and outreach could help 
increase revenues by tens or hundreds of millions of dollars annually 
by addressing overstated real estate tax deductions; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 26. Revisions to content and use of Form 1098-T 
could help IRS enforce higher education requirements and increase 
revenues; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 27. Many options could improve the tax compliance of 
sole proprietors and begin to reduce their $68 billion portion of the 
tax gap; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 28. IRS could find additional businesses not filing 
tax returns by using third-party data, which show such businesses have 
billions of dollars in sales; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 29. Congress and IRS can help S corporations and 
their shareholders be more tax compliant, potentially increasing tax 
revenues by hundreds of millions of dollars each year; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 30. IRS needs an agencywide approach for addressing 
tax evasion among the at least 1 million networks of businesses and 
related entities; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 31. Opportunities exist to improve the targeting of 
the $6 billion research tax credit and reduce forgone revenue; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Treasury and IRS. 

Areas identified: 32. Converting the new markets tax credit to a grant 
program may increase program efficiency and significantly reduce the 
$3.8 billion 5-year revenue cost of the program; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Treasury. 

Areas identified: 33. Limiting the tax-exempt status of certain 
governmental bonds could yield revenue; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Treasury. 

Areas identified: 34. Adjusting civil tax penalties for inflation 
potentially could increase revenues by tens of millions of dollars per 
year, not counting any revenues that may result from maintaining the 
penalties’ deterrent effect; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 35. IRS may be able to systematically identify 
nonresident aliens reporting unallowed tax deductions or credits; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: IRS. 

Areas identified: 36. Tracking undisbursed balances in expired grant 
accounts could facilitate the reallocation of scarce resources or the 
return of funding to the Treasury; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Governmentwide. 

Mission: Health: 

Areas identified: 37. Preventing billions in Medicaid improper 
payments requires sustained attention and action by CMS; 
Department of Health and Human Services’ Centers for Medicare & 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Medicaid Services (CMS). 

Areas identified: 38. Federal oversight over Medicaid supplemental 
payments needs improvement, which could lead to substantial cost 
savings; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: CMS. 

Areas identified: 39. Better targeting of Medicare’s claims review 
could reduce improper payments; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: CMS. 

Areas identified: 40. Potential savings in Medicare’s payments for 
health care; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: CMS. 

Mission: Homeland security/Law Enforcement: 

Areas identified: 41. DHS’s management of acquisitions could be 
strengthened to reduce cost overruns and schedule and performance 
shortfalls; 
Department of Homeland Security (DHS). 

Areas identified: 42. Improvements in managing research and 
development could help reduce inefficiencies and costs for homeland 
security; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DHS. 

Areas identified: 43. Validation of TSA’s behavior-based screening 
program is needed to justify funding or expansion; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Transportation Security Administration (TSA). 

Areas identified: 44. More efficient baggage screening systems could 
result in about $470 million in reduced TSA personnel costs over the 
next 5 years; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: TSA. 

Areas identified: 45. Clarifying availability of certain customs fee 
collections could produce a one-time savings of $640 million; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: DHS’s Customs and Border Protection (CBP). 

Mission: Income security: 

Areas identified: 46. Social Security needs data on pensions from 
noncovered earnings to better enforce offsets and ensure benefit 
fairness, resulting in estimated $2.4-$2.9 billion savings over 10 
years; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: Social Security Administration. 

Mission: International affairs: 

Areas identified: 47. Congress could pursue several options to improve 
collection of antidumping and countervailing duties; 
Federal agencies and programs where duplication, overlap, or 
fragmentation may occur: CBP. 

Source: GAO-11-318SP. 

[End of table] 

[End of section] 

Appendix III: Federal Programs Cited in This Review: 

Domestic Food Assistance Programs: 

The federal government spent more than $62.5 billion on the following 
18 domestic food nutrition and assistance programs in fiscal year 2008. 

Table 1: Selected Federal Food and Nutrition Assistance Programs, by 
Agency: 

USDA: 

Item number: 1; 
Program name: Child and Adult Care Food Program. 

Item number: 2; 
Program name: Commodity Supplemental Food Program. 

Item number: 3; 
Program name: Community Food Projects Competitive Grant 
Program. 

Item number: 4; 
Program name: Food Distribution Program on Indian 
Reservations. 

Item number: 5; 
Program name: Fresh Fruit and Vegetable Program. 

Item number: 6; 
Program name: National School Lunch Program. 

Item number: 7; 
Program name: Nutrition Assistance for Puerto Rico. 

Item number: 8; 
Program name: School Breakfast Program. 

Item number: 9; 
Program name: Senior Farmers' Market Nutrition Program. 

Item number: 10; 
Program name: Special Milk Program. 

Item number: 11; 
Program name: Summer Food Service Program. 

Item number: 12; 
Program name: Supplemental Nutrition Assistance Program 
(SNAP). 

Item number: 13; 
Program name: The Emergency Food Assistance Program. 

Item number: 14; 
Program name: WIC. 

Item number: 15; 
Program name: WIC Farmers' Market Nutrition Program. 

DHS Federal Emergency Management Agency: 

Item number: 16; 
Program name: Emergency Food and Shelter National Board 
Program. 

HHS Administration on Aging: 

Item number: 17; 
Program name: Elderly Nutrition Program: Home-Delivered 
and Congregate Nutrition Services. 

Item number: 18; 
Program name: Grants to American Indian, Alaska Native, 
and Native Hawaiian Organizations for Nutrition and Supportive 
Services. 

Source: GAO, Domestic Food Assistance: Complex System Benefits 
Millions, but Additional Efforts Could Address Potential Inefficiency 
and Overlap among Smaller Programs, GAO-10-346 (Washington, D.C.: Apr. 
15, 2010). 

[A] The Community Food Projects Competitive Grants Program is 
administered by the National Institute of Food and Agriculture 
(formerly the Cooperative State Research, Education, and Extension 
Service, CSREES) of USDA. All other USDA programs listed above are 
administered by the Food and Nutrition Service. Community Food Projects 
Competitive Grants Program participation information is from CSREES 
Update: September 17, 2009, Office of the Administrator, CSREES, USDA. 

[End of table] 

Homelessness Programs: 

Table 2 lists selected federal programs that provide shelter or housing 
assistance. 

Table 2: List of Selected Federal Programs That Provide Shelter or 
Housing Assistance: 

Department of Housing and Urban Development: 

Item number: 1; 
Program name: Housing Choice Voucher (Section 8). 

Item number: 2; 
Program name: Public Housing. 

Item number: 3; 
Program name: Homeless Assistance Programs: Single Room Occupancy. 

Item number: 4; 
Program name: Homeless Assistance Programs: Shelter Plus Care. 

Item number: 5; 
Program name: Homeless Assistance Programs: Supportive Housing Program. 

Item number: 6; 
Program name: Homeless Assistance Programs: Emergency Shelter Grant. 

Item number: 7; 
Program name: HUD-VA Supportive Housing. 

Item number: 8; 
Program name: Native American Housing Assistance and Self 
Determination Act. 

Item number: 9; 
Program name: Self-Help Homeownership Opportunity Program. 

Item number: 10; 
Program name: HOME Investment Partnerships. 

Item number: 11; 
Program name: Community Development Block Grant. 

Department of Health and Human Services: 

Item number: 12; 
Program name: Projects for Assistance in Transition from Homelessness. 

Item number: 13; 
Program name: Runaway and Homeless Youth. 

Item number: 14; 
Program name: Federal Surplus Real Property. 

Department of Veterans Affairs: 

Item number: 15; 
Program name: Homeless Providers Grants & Per Diem. 

Item number: 16; 
Program name: HUD-VA Supportive Housing. 

Department of Justice: 

Item number: 17; 
Program name: Transitional Housing Assistance for Victims of Domestic 
Violence, Stalking, or Sexual Assault. 

Department of Homeland Security/Federal Emergency Management Agency: 

Item number: 18; 
Program name: Emergency Food and Shelter. 

Department of Agriculture: 

Item number: 19; 
Program name: Housing programs such as Single-Family Housing and Multi-
family housing. 

Item number: 20; 
Program name: Community Facilities Loan. 

Department of the Interior/Bureau of Indian Affairs: 

Item number: 21; 
Program name: Human services programs, such as Housing Improvement 
Program. 

Sources: GAO, Homelessness: A Common Vocabulary Could Help Agencies 
Collaborate and Collect More Consistent Data, GAO-10-702 (Washington, 
D.C.: June 30, 2010); and Rural Homelessness: Better Collaboration by 
HHS and HUD Could Improve Delivery of Services in Rural Areas, 
GAO-10-724 (Washington, D.C.: July 10, 2010). 

[End of table] 

Employment and Training Programs: 

Forty-four of the 47 federal employment and training programs GAO 
identified (see table 3), including those with broader missions such as 
multipurpose block grants, overlap with at least one other program in 
that they provide at least one similar service to a similar population. 
However, our review of 3 of the largest programs showed that the extent 
to which individuals receive the same services from these programs is 
unknown due to program data limitations. 

Table 3: Federally Funded Employment and Training Programs by Agency, 
Fiscal Year 2009: 

Department of Labor: 

Item number: 1; 
Program name: Community-Based Job Training Grants. 

Item number: 2; 
Program name: Disabled Veterans' Outreach Program. 

Item number: 3; 
Program name: Employment Service/Wagner-Peyser Funded 
Activities. 

Item number: 4; 
Program name: H-1B Job Training Grants. 

Item number: 5; 
Program name: Homeless Veterans' Reintegration Project. 

Item number: 6; 
Program name: Job Corps. 

Item number: 7; 
Program name: Local Veterans' Employment Representative 
Program. 

Item number: 8; 
Program name: National Farmworker Jobs Program. 

Item number: 9; 
Program name: Native American Employment and Training. 

Item number: 10; 
Program name: Registered Apprenticeship and Other Training. 

Item number: 11; 
Program name: Reintegration of Ex-Offenders. 

Item number: 12; 
Program name: Senior Community Service Employment Program. 

Item number: 13; 
Program name: Trade Adjustment Assistance. 

Item number: 14; 
Program name: Transition Assistance Program. 

Item number: 15; 
Program name: Veterans' Workforce Investment Program. 

Item number: 16; 
Program name: WIA Adult Program. 

Item number: 17; 
Program name: WIA Youth Activities. 

Item number: 18; 
Program name: WIA Dislocated Workers. 

Item number: 19; 
Program name: WIA National Emergency Grants. 

Item number: 20; 
Program name: WANTO. 

Item number: 21; 
Program name: Department of Education: YouthBuild. 

Department of Education: 

Item number: 22; 
Program name: American Indian Vocational Rehabilitation 
Services. 

Item number: 23; 
Program name: Career and Technical Education--Basic Grants to 
States. 

Item number: 24; 
Program name: Career and Technical Education--Indian Set-
aside. 

Item number: 25; 
Program name: Grants to States for Workplace and Community 
Transition Training for Incarcerated Individuals. 

Item number: 26; 
Program name: Migrant and Seasonal Farmworkers Program. 

Item number: 27; 
Program name: Native Hawaiian Career and Technical Education. 

Item number: 28; 
Program name: Projects with Industry. 

Item number: 29; 
Program name: Rehabilitation Services--Vocational 
Rehabilitation Grants to States. 

Item number: 30; 
Program name: State-Supported Employment Services Program. 

Item number: 31; 
Program name: Tech-Prep Education. 

Item number: 32; 
Program name: Department of Health and Human Services: Tribally 
Controlled Postsecondary Career and Technical Institutions. 

Department of Health and Human Services: 

Item number: 33; 
Program name: Community Services Block Grant. 

Item number: 34; 
Program name: Refugee and Entrant Assistance--Voluntary 
Agency Matching Grant Program. 

Item number: 35; 
Program name: Refugee and Entrant Assistance--Targeted 
Assistance Grants. 

Item number: 36; 
Program name: Refugee and Entrant Assistance--Social Services 
Program. 

Item number: 37; 
Program name: Refugee and Entrant Assistance--Targeted 
Assistance Discretionary Program. 

Item number: 38; 
Program name: Temporary Assistance for Needy Families. 

Item number: 39; 
Program name: Tribal Work Grants[A]. 

Department of the Interior: 

Item number: 40; 
Program name: Conservation Activities by Youth Service 
Organizations[B]. 

Item number: 41; 
Program name: Indian Employment Assistance. 

Item number: 42; 
Program name: Department of Agriculture: Indian Vocational 
Training--United Tribes Technical College. 

Department of Agriculture: 

Item number: 43; 
Program name: Department of Defense: SNAP Employment and 
Training Program. 

Department of Defense: 

Item number: 44; 
Program name: Environmental Protection Agency: National Guard 
Youth Challenge Program. 

Environmental Protection Agency: 

Item number: 45; 
Program name: Department of Justice: Brownfield Job Training 
Cooperative Agreements. 

Department of Justice: 

Item number: 46; 
Program name: Department of Veterans Affairs: Second Chance Act 
Prisoner Reentry Initiative. 

Department of Veterans Affairs: 

Item number: 47; 
Program name: Vocational Rehabilitation for Disabled Veterans[C]. 

Source: GAO, Multiple Employment and Training Programs: Providing 
Information on Colocating Services and Consolidating Administrative 
Structures Could Promote Efficiencies, GAO-11-92 (Washington, D.C.: 
Jan. 13, 2011). 

[A] Also known as the Native Employment Works program. 

[B] For the purposes of our study, this program includes several 
programs administered by Interior's National Park Service: Public Lands 
Corps, Youth Conservation Corps, Youth Intern Program, and Youth 
Partnership Program. 

[C] Also known as the VetSuccess program. 

[End of table] 

Federal Programs Providing Transportation Services for Transportation-
Disadvantaged Persons, As of October 2010: 

This list contains programs that GAO identified as providing 
transportation services to transportation-disadvantaged persons, with 
limited information available on funding. Transportation is not the 
primary purpose of many of these programs, but rather access to 
services, such as medical appointments. In many cases, funding data 
were not available as funds are embedded in broader program spending. 
However, GAO obtained fiscal year 2009 funding information for 23 
programs (see table 4), which spent an estimated total of $1.7 billion 
on transportation services that year. 

Table 4: Federal Programs Providing Transportation Services for 
Transportation-Disadvantaged Persons: 

Department of Agriculture: 

Item number: 1; 
Program name[A]: Food Stamp Employment and Training Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 2; 
Program name[A]: Department of Education: Community Facilities 
Loans and Grants; 
Fiscal year 2009 federal spending on transportation: Item 
no.Department of Education: no estimate available. 

Department of Education: 

Item number: 3; 
Program name[A]: 21st-Century Community Learning Centers; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 4; 
Program name[A]: Voluntary Public School Choice; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 5; 
Program name[A]: Special Education Grants to States; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 6; 
Program name[A]: Special Education Preschool Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 7; 
Program name[A]: Special Education Grants for Infants and 
Families; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 8; 
Program name[A]: Centers for Independent Living; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 9; 
Program name[A]: Independent Living Services for Older 
Individuals Who Are Blind; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 10; 
Program name[A]: Independent Living State Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 11; 
Program name[A]: Supported Employment Services for Individuals with 
Most Significant Disabilities; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 12; 
Program name[A]: Vocational Rehabilitation Grants; 
Fiscal year 2009 federal spending on transportation: $79,356,746. 

Item number: 13; 
Program name[A]: Department of Health and Human Services: 
Rehabilitation Services American Indians with Disabilities; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Department of Health and Human Services: 

Item number: 14; 
Program name[A]: Child Care and Development Fund; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 15; 
Program name[A]: Community Services Block Grant Programs; 
Fiscal year 2009 federal spending on transportation: no 
estimate available. 

Item number: 16; 
Program name[A]: Developmental Disabilities Projects of 
National Significance; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 17; 
Program name[A]: Head Start; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 18; 
Program name[A]: Refugee and Entrant Assistance Discretionary 
Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 19; 
Program name[A]: Refugee and Entrant Assistance State 
Administered Programs; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 20; 
Program name[A]: Refugee and Entrant Assistance Targeted 
Assistance; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 21; 
Program name[A]: Refugee and Entrant Assistance Voluntary 
Agency Programs; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 22; 
Program name[A]: Social Services Block Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 23; 
Program name[A]: State Councils on Developmental Disabilities 
and Protection and Advocacy Systems; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 24; 
Program name[A]: Temporary Assistance for Needy Families; 
Fiscal year 2009 federal spending on transportation: Item no.: 
$355,322,883. 

Item number: 25; 
Program name[A]: Transitional Living for Homeless Youth; 
Fiscal year 2009 federal spending on transportation: Item no.: no 
estimate available. 

Item number: 26; 
Program name[A]: Native American Programs; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 27; 
Program name[A]: Tribal Work Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 28; 
Program name[A]: Chafee Foster Care Independence Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 29; 
Program name[A]: Grants for Supportive Services and Senior 
Centers; 
Fiscal year 2009 federal spending on transportation: $72,282,657. 

Item number: 30; 
Program name[A]: Program for American Indian, Alaskan Native, 
and Native Hawaiian Elders; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 31; 
Program name[A]: Medicaid; 
Fiscal year 2009 federal spending on transportation: no estimate 
available[B]. 

Item number: 32; 
Program name[A]: State Children's Health Insurance Program; 
Fiscal year 2009 federal spending on transportation: $4,518,297. 

Item number: 33; 
Program name[A]: Community Health Centers; 
Fiscal year 2009 federal spending on transportation: $24,340,787. 

Item number: 34; 
Program name[A]: Healthy Start Initiative; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 35; 
Program name[A]: HIV Care Formula Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 36; 
Program name[A]: Maternal and Child Services Grants; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 37; 
Program name[A]: Rural Health Care, Rural Health Network, and 
Small Health Care Provider Programs; 
Fiscal year 2009 federal spending on transportation: $187,500. 

Item number: 38; 
Program name[A]: Urban Indian Health Services; 
Fiscal year 2009 federal spending on transportation: $26,664. 

Item number: 39; 
Program name[A]: Special Diabetes Program for Indians 
Diabetes Prevention and Treatment Projects; 
Fiscal year 2009 federal spending on transportation: $359,323. 

Item number: 40; 
Program name[A]: Community Mental Health Services Block 
Grant; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 41; 
Program name[A]: Substance Abuse Prevention and Treatment 
Block Grant; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 42; 
Program name[A]: Comprehensive Community Mental Health 
Services for Children with Serious Emotional Disturbances; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 43; 
Program name[A]: Department of Housing and Urban Development: 
Substance Abuse and Mental Health Services Access to Recovery; 
Fiscal year 2009 federal spending on transportation: $3,000,000. 

Department of Housing and Urban Development: 

Item number: 44; 
Program name[A]: Community Development Block Grants/Entitlement Grants; 
Fiscal year 2009 federal spending on transportation: $4,006,326. 

Item number: 45; 
Program name[A]: Community Development Block Grants/Special 
Purpose Grants/Insular Areas; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 46; 
Program name[A]: Community Development Block Grants/State's 
program and Non-Entitlement Grants in Hawaii; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 47; 
Program name[A]: Emergency Shelter Grants Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 48; 
Program name[A]: Housing Opportunities for Persons with AIDS; 
Fiscal year 2009 federal spending on transportation: $2,581,945. 

Item number: 49; 
Program name[A]: Supportive Housing Program; 
Fiscal year 2009 federal spending on transportation: $12,970,863. 

Item number: 50; 
Program name[A]: Demolition and Revitalization of Severely 
Distressed Public Housing; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 51; 
Program name[A]: Public and Indian Housing; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 52; 
Program name[A]: Resident Opportunity and Supportive 
Services--Service Coordinators; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 53; 
Program name[A]: Supportive Housing for the Elderly; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 54; 
Program name[A]: Department of the Interior: Congregate Housing 
Services Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Department of the Interior: 

Item number: 55; 
Program name[A]: Indian Employment Assistance; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 56; 
Program name[A]: Indian Schools Student Transportation; 
Fiscal year 2009 federal spending on transportation: $50,544,867. 

Item number: 57; 
Program name[A]: Indian Child and Family Education; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 58; 
Program name[A]: Assistance for Indian Children with Severe 
Disabilities; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 59; 
Program name[A]: Administrative Cost Grants for Indian 
Schools; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 60; 
Program name[A]: Indian Education Assistance to Schools; 
Fiscal year 2009 federal spending on transportation: no 
estimate available. 

Item number: 61; 
Program name[A]: Item no.Department of Labor: Indian Social Services 
Welfare Assistance; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Department of Labor: 

Item number: 62; 
Program name[A]: Native American Employment and Training; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 63; 
Program name[A]: Senior Community Service Employment Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 64; 
Program name[A]: Trade Adjustment Assistance--Workers; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 65; 
Program name[A]: Workforce Investment Act Adult Services 
Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 66; 
Program name[A]: Workforce Investment Act Youth Activities; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 67; 
Program name[A]: Youthbuild; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 68; 
Program name[A]: National Farmworker Jobs Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 69; 
Program name[A]: Homeless Veterans' Reintegration Project; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Item number: 70; 
Program name[A]: Item no.Department of Transportation: Veterans' 
Employment Program; 
Fiscal year 2009 federal spending on transportation: no estimate 
available. 

Department of Transportation: 

Item number: 71; 
Program name[A]: Capital and Training Assistance Program for 
Over-the-Road Bus Accessibility; 
Fiscal year 2009 federal spending on transportation: $14,006,307. 

Item number: 72; 
Program name[A]: Capital Assistance Program for Elderly 
Persons and Persons with Disabilities; 
Fiscal year 2009 federal spending on transportation: $90,003,703. 

Item number: 73; 
Program name[A]: Capital Investment Grants; 
Fiscal year 2009 federal spending on transportation: $9,096,277. 

Item number: 74; 
Program name[A]: Job Access and Reverse Commute; 
Fiscal year 2009 federal spending on transportation: $61,304,518. 

Item number: 75; 
Program name[A]: Nonurbanized Area Formula Program; 
Fiscal year 2009 federal spending on transportation: $419,924,875. 

Item number: 76; 
Program name[A]: Urbanized Area Formula Program; 
Fiscal year 2009 federal spending on transportation: $95,750,785. 

Item number: 77; 
Program name[A]: Item no.Department of Veterans Affairs: New Freedom 
Program; 
Fiscal year 2009 federal spending on transportation: $27,062,736. 

Department of Veterans Affairs: 

Item number: 78; 
Program name[A]: Automobiles and Adaptive Equipment for 
Certain Disabled Veterans and Members of the Armed Forces; 
Fiscal year 2009 federal spending on transportation: $61,600,000. 

Item number: 79; 
Program name[A]: VA Homeless Providers Grant and Per Diem 
Program; 
Fiscal year 2009 federal spending on transportation: $282,619. 

Item number: 80; 
Program name[A]: Veterans Medical Care Benefits; 
Fiscal year 2009 federal spending on transportation: $314,754,000. 

Source: Federal departments and GAO analysis of the Catalog of Federal 
Domestic Assistance (October 2010). 

Note: The Corporation for National and Community Service--an 
independent federal agency--also funds three programs that provide 
transportation services: Retired and Senior Volunteer Program, Foster 
Grandparent Program, and Senior Companion Program. 

[A] Two new programs in the Departments of Agriculture (Hunger Free 
Communities) and Housing and Urban Development (Choice Neighborhoods) 
have not yet awarded grants, but will have transportation as an 
eligible use of funds. These have not been included in the count of 
programs. 

[B] While no estimates were available for fiscal year 2009, the 
Medicaid program in the Department of Health and Human Services spent 
$704 million in fiscal year 2010 for transportation services--the first 
year for which such information was available. 

[End of table] 

[End of section] 

Footnotes: 

[1] Pub. L. No. 111-139, § 21, 124 Stat. 29 (2010), 31 U.S.C. § 712 
Note. 

[2] GAO, The Federal Government's Long-Term Fiscal Outlook: January 
2011 Update, [hyperlink, http://www.gao.gov/products/GAO-11-451SP] 
(Washington, D.C.: Mar. 18, 2011). Additional information on the 
federal fiscal outlook, federal debt, and the outlook for the state 
and local government sector is available at [hyperlink, 
http://www.gao.govispecial.pubs/longterm]. 

[3] GAO, Opportunities to Reduce Potential Duplication in Government 
Programs, Save Tax Dollars, and Enhance Revenue, [hyperlink, 
http://www.gao.gov/products/GAO-11-318SP] (Washington, D.C.: Mar. 1, 
2011). An interactive, Web-based version of the report is available at 
[hyperlink, http://www.gao.gov/ereport/gao-11-318SP]. 

[4] [hyperlink, http://www.gao.gov/products/GAO-11-318SP]. Other 
reports contributing to this statement were Information Technology: 
Continued Improvements in Investment Oversight and Management Can 
Yield Billions in Savings, [hyperlink, 
http://www.gao.gov/products/GAO-11-511T] (Washington, D.C.: Apr.12, 
2011); and Information Technology: OMB Has Made Improvements to Its 
Dashboard, but Further Work Is Needed by Agencies and OMB to Ensure 
Data Accuracy, [hyperlink, http://www.gao.gov/products/GAO-11-262] 
(Washington, D.C.: Mar. 15, 2011). 

[5] Employment is only one aspect of the Temporary Assistance for 
Needy Families program, which has broad social service goals related 
to the well-being of children and families and provides a wide range 
of services, including cash assistance. 

[6] Some of these programs do not meet our definition of an employment 
and training program. 

[7] GAO, Rural Homelessness: Better Collaboration by HHS and HUD Could 
Improve	Delivery of Services in Rural Areas, [hyperlink, 
http://www.gao.gov/products/GA0-10-724] (Washington, D.C.: July 20, 
2010). 

[8] Many federal programs providing services to persons experiencing 
homelessness were created by the McKinney-Vento Homeless Assistance 
Act, Pub. L. No. 100-77 (1987). The act, enacted originally as the 
Stewart B. McKinney Homeless Assistance Act, was renamed in 2000. Pub. 
L. No. 106-400. The act originally consisted of 15 programs in seven 
agencies providing a range of services to persons experiencing 
homelessness, including emergency shelter, transitional housing, job 
training, primary health care, education, and some permanent housing. 

[9] The U.S. Interagency Council on Homelessness was authorized by 
federal law in 1987 and its main functions include using public 
resources and programs in a more coordinated manner to meet the needs 
of those persons experiencing homelessness. USICH has 19 member 
agencies and is mandated to identify duplication in federal programs. 

[10] The Homeless Management Information System (HMIS) is a software 
application designed to record and store information on the 
characteristics and service needs of those experiencing homelessness. 
The Department of Housing and Urban Development and other planners and 
policymakers at the federal, state, and local levels can use aggregate 
HMIS data to obtain information about the extent and nature of 
homelessness over time.	Specifically, HMIS can be used to produce an 
unduplicated count of homeless persons, understand patterns of service 
use, and measure the effectiveness of homelessness programs. 

[11] See formula grants for special needs of elderly individuals and 
individuals with disabilities, 49 U.S.C. § 310(d)(2)(B); Job Access 
and Reverse Commute formula grants, 49 U.S.C. § 5316(g)(3); New 
Freedom Program, 49 U.S.C. § 5317(0(3). 

[12] See Report to the Secretary of Transportation, National Resource 
Center for Human Service Transportation Coordination (March 2009). 

[13] See GAO, Transportation-Disadvantaged Populations: Some 
Coordination Efforts Among Programs Providing Transportation Services, 
but Obstacles Persist, [hyperlink, 
http://www.gao.gov/products/GAO-03-697] (Washington, D.C.: June 30, 
2003). 

[14] [hyperlink, http://www.gao.gov/products/GA0-11-318SP]. 

[15] See GAO, Grants Management: Grantees' Concerns with Efforts to 
Streamline and Simplify Processes, [hyperlink, 
http://www.gao.gov/products/GAO-06-566] (Washington, D.C.: July 28, 
2006); and Grants Management: Additional Actions Needed to Streamline 
and Simplify Processes, [hyperlink, 
http://www.gao.gov/products/GAO-05-335] (Washington, D.C.: Apr. 18, 
2005). 

[End of section] 

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